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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyler-Symone Benford

January 31, 2026

5  out of  5
rating by Tyler-Symone Benford
"Very helpful through the whole process. Would recommend for first time and returning costumers."
We responded:
"We appreciate your review, Tyler-Symone. We are so happy that you had such a wonderful experience with State Farm Agent Andre Payten’s Team here in Euclid ! "
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household knights

January 31, 2026

5  out of  5
rating by household knights
"Andre is my go to guy for any insurance questions and needs. He is knowledgeable about products and willing to explain different policies to help me find the one that best suites my situation. Over the years as my family changed he guided me in selecting life insurance that not only will help support my family when I pass but provides benefits while I’m still around."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Andre Payten’s Team. "
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sylvia benford

January 31, 2026

5  out of  5
rating by sylvia benford
"Mr Payten has been my agent for many years . He is always attentive to my questions and handles things with my insurance in a very timely fashion . Staff is always pleasant as well and very informative"
We responded:
"Thank you for the 5-star review, sylvia! Here on State Farm Agent Andre Payten’s Team, we are proud to serve our community and appreciate your recognition. "
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Jaszmine Jones

January 31, 2026

5  out of  5
rating by Jaszmine Jones
"Andre Payten and his team are great to work with he answers all my questions, explains things in details , helps me find the best discounts and is always friendly, has a smile on his face, and on top that they provide great work."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Andre Payten’s Team here in Euclid . "
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Senora Sims

January 15, 2026

5  out of  5
rating by Senora Sims
"Mr. Payten was very transparent and explained my options for life insurance and cost."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Euclid to know that you had such a wonderful experience with us here on State Farm Agent Andre Payten’s Team. Thank you so much for the 5-stars, Senora! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Andre Payten’s Team anytime. "
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Jennifer Johnson

December 25, 2025

5  out of  5
rating by Jennifer Johnson
"I have been with State Farm Insurance for over 20 years and Andre Payten has been my best agent. He and his staff is always helpful, professional, and knowledgeable. I recently upgraded my home insurance and Mr. Payten took the time to explain in detail each item of the upgrade. I recommend Andre Payten, Blanche, and Tracy for any of your insurance needs."
We responded:
"Thanks Jennifer you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Happy Holidays, Andre"
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S. Wofford

December 22, 2025

5  out of  5
rating by S. Wofford
"Andre has been my agent for years. Always a great experience with Andre. Always helpful and knowledgeable."
We responded:
"Thanks Sondra! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Anita Bailey

December 19, 2025

5  out of  5
rating by Anita Bailey
"Most compassionate and caring person. He listens and understands what you need and he definitely can help you."
We responded:
"Thanks Anita! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jean Cotton

December 19, 2025

5  out of  5
rating by Jean Cotton
"Great customer service Very reliable and warm personality"
We responded:
"Thanks Jean! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brenda Payne

December 19, 2025

5  out of  5
rating by Brenda Payne
"Andre Peyton provides outstanding customer service that meets the unique needs of our family!"
We responded:
"Thank you so much Brenda for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ronnie Whitfield

December 19, 2025

5  out of  5
rating by Ronnie Whitfield
"The office team is great !"
We responded:
"Ronnie, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Wilcoxon

October 27, 2025

5  out of  5
rating by David Wilcoxon
"Andre, Blanche and Tracy at State Farm’s Andre Payten’s office are terrific!! They have been my State Farm agents for many years and always go out of their way to answer all of my questions and give me the best quality of service! I highly recommend them for your insurance needs."
We responded:
"Thanks Dave We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Pasa Barnett

October 24, 2025

5  out of  5
rating by Pasa Barnett
"I called in today and Blanch provided excellent customer service as always. It’s always a pleasure working with the State Farm team in Andre Payten’s office."
We responded:
"Pasa, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tre'brina Neal

October 21, 2025

4  out of  5
rating by Tre'brina Neal
"Tracy is always helpful ,patient, and informative. Every time I have a question or concern she thoroughly and efficiently answers. She makes my insurance experience seamless!"
We responded:
"Thanks so much Tre'brina! Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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Teresa Helmick

October 10, 2025

5  out of  5
rating by Teresa Helmick
"Charo was great in assisting me with updated payment information. She was very helpful and so friendly! I could hear her smile over the phone!"
We responded:
"Teresa, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Andre"
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Juan Ramirez

September 26, 2025

5  out of  5
rating by Juan Ramirez
"Always a great unique experience. Wonderful and joyful employees."
We responded:
"Juan, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Reaching Our Goals LLC

September 26, 2025

5  out of  5
rating by Reaching Our Goals LLC
"State Farm and Mr. Payten have been there for all the important aspects of our insurance journey! We couldn’t ask for better service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Stephanie Minor

September 26, 2025

5  out of  5
rating by Stephanie Minor
"Mr. Payten has been my agent for almost 10 years, his customer service is consistently amazing. He really takes the time to explain policy details and is always responsive when I have questions or need clarification. I would definitely recommend this agency !"
We responded:
"Stephanie, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Shontrell

September 25, 2025

5  out of  5
rating by Shontrell
"I've been with this particular State Farm Agency for over 20 years, and I'm very satisfied with their service. They are always kind and professional."
We responded:
"Shrontell, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Andre"
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Erika

September 11, 2025

5  out of  5
rating by Erika
"Charo is always so kind and helpful! We’ve been with Mr. Payton for many years. Thanks for the great service!"
We responded:
"Erika, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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chanel kandy

August 27, 2025

5  out of  5
rating by chanel kandy
"I loveeee my agent her name is Charo. She’s very Efficient, always on go to help. Anytime I call she’s there , which I love about her. Very nice and understanding which is a plus. I’ve been with her for many years and haven’t left because of her lol. Thanks for all you do Charo you a Gem girl ❤️"
We responded:
"Thanks so much Chanel! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gregory Burnett

August 22, 2025

5  out of  5
rating by Gregory Burnett
"I can’t say enough about Tracy. She always takes the time to go over your, and clarify anything within it that might be confusing."
We responded:
"Gregory, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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mary bolden

August 21, 2025

5  out of  5
rating by mary bolden
""Excellent customer service always professional""
We responded:
"Thanks so much Mary! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Denise Cotton

August 19, 2025

5  out of  5
rating by Denise Cotton
"Excellent customer service all my needs are Being handled in a professional manner"
We responded:
"Thank you Denise for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lakendra Dees

August 19, 2025

5  out of  5
rating by Lakendra Dees
"The agent Charo from state farm did a great job for me"
We responded:
"Thanks so much Lakendra! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"